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CHAPTER 15: OUTSOURCING

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Outsourcing Outsourcing Projects: insourcing (in-house-development) - a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems outsourcing - an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house onshore outsourcing - engaging another company within the same country for services nearshore outsourcing -  contracting an outsourcing arrangement with a company in a nearby country offshore outsourcing - using organizations from developing countries to write code and develop systems big selling point for offshore outsourcing "inexpensive good work" factors driving outsourcing growth include: core competencies  many companies have recently begun to consider outsourcing as a means to fuel revenue growth rather than just a cost-cutting measure financial savings it is typically

CHAPTER 14: CREATING COLLABORATIVE PARTNERSHIPS

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Creating Collaborative Partnerships Teams, Partnerships, and Alliances: organizations create and use teams, partnerships, and alliances to: undertake new initiatives address both minor and major problems capitalize on significant opportunities organizations create teams, partnerships, and alliances both internally with employees and externally with other organizations collaboration system -   supports the work of teams by facilitating the sharing and flow of information. organizations from alliances and partnerships with other organizations based on their core competency core competency - an organization's key strength, a business function that it does better than any of its competitors  core competency strategy - organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes information technology can make a business partnership easier to establish and manage inform

CHAPTER 13: CREATING COLLABORATIVE PARTNERSHIPS THROUGH E-BUSINESS

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Creating Collaborative Partnerships Through E-Business E-Business: the internet is a powerful channel that presents new opportunities for an organization to: touch customers enrich products and services with information reduce costs how do e-commerce and e-business differ? e-commerce - the buying and selling of goods and services over the internet e-business - the conducting of business on the internet including, not only buying and selling, but also serving customers and collaborating with business partners E-Business Model: E-business model - an approach to conducting electronic business on the internet Business-to-Business (B2B): Electronic marketplace (e-marketplace) - interactive business communities providing a central market where multiple buyers and sellers can engage in e-business activities Business-to-Consumer (B2C): common B2C e-business models include: e-shop - a version of a retail store where customers ca