CHAPTER 5: ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

Organizational Structures That Support Strategic Initiatives

Organizational Structures
  • Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.
  • Ethics and security are two fundamental building blocks that organizations must their business upon.
IT Roles and Responsibilities
  • Information technology is a relatively new functional area, having only been around formally for around 40 years.
  • Recent IT-related strategic positions:
    • Chief Information Officer (CIO)
    • Chief Technology Officer (CTO)
    • Chief Security Officer (CSO)
    • Chief Privacy Officer (CPO)
    • Chief Knowledge Officer (CKO)
  • Chief Information Officer (CIO): oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives.
  • Broad CIO functions include:
    • Manager- ensuring the delivery of all IT projects, on time and within budget.
    • Leader- ensuring the strategic vision of IT is in line with the strategic vision of the organization.
    • Communicator- building and maintaining strong executive relationships.
  • Average CIO compensation by industry.
  • What concerns CIOs the most
  • Chief Technology Officer (CTO): responsible for ensuring the throughput, speed, accurancy, availability, and reliability of IT.
  • Chief Security Officer (CSO): responsible for ensuring the security of IT systems
  • Chief Privacy Officer (CPO): responsible for ensuring the ethical and legal use of information 
  • Chief Knowledge Officer (CKO):  responsible for collecting, maintaining, and distributing the organization's knowledge.
  • skills pivotal for success in executive IT roles
The Gap Between Business Personnel and IT Personnel
  • business personnel prossess expertise in functional areas such as marketing, accounting, and sales
  • IT personnel have the technological expertise 
  • this typically causes a communications gap between the business personnel and IT personnel 
Improving Communications
  • business personnel must seek to increase their understanding of IT
  • IT personnel must seek to increase their understanding of the business
  • it is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel
Organizational Fundamentals- Ethics and Security
  • Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful
  • In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new light on the meaning of ethics and security
  • Ethics- the principles and standards that guide our behavior toward other people
  • privacy is a major ethical issue
    • privacy- the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent
  • issues affected by technology advances 
    • Intellectual property
    • Copyright
    • Fair use doctrine
    • Pirated software
    • Counterfeit software
  • Intellectual property- intangible creative work that is embodied in physical form
  • Copyright- the legal protection afforded an expression of an idea, such as a song, video game, and some types of proprietary documents
  • Fair use doctrine- in certain situations, it is legal to use copyrighted material
  • Pirated software- the unauthorized use, duplication, distribution, or sale of copyrighted software
  • Counterfeit software- software that is manufactured to look like the real thing and sold as such
  • one of the main ingredients in trust is privacy
  • primary reason privacy issues lost trust for e-business
  • Security- organizational information is intellectual capital
    • it must be proctected
  • Information security- the protection of information from accidental or intentional misuse by persons inside or outside an organization
  • E-business automatically creates tremendous information security risks or organizations





THURSDAY
12 OCTOBER 2017

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